SSRIA, Best Airport in Africa 2016
For the Third consecutive year, the Sir Seewoosagur Ramgoolam International Airport is awarded Best Airport in Africa, by the Airports Council International (ACI), following the release of the Airport Service Quality (ASQ) survey results were released begining of March 2017.
The SSR International Airport joined the ACI ASQ programme in 2011. Two years later in 2013, SSRIA was ranked 3rd in Africa region. Since 2014, the airport has been able to maintain the leading position among African airports in the category over 2 million passengers.
The ASQ is a bias-free, statistically accurate reflection of service levels at an airport and is based on a questionnaire specifically elaborated to cover the complete airport experience on the day of travel. Passengers are asked to rate their experience at the airport across 34 service elements which are grouped to reflect the travelers'journey through the airport.
For the detailed results, please see the ACI Press Release.